Customer Care

Return & Refund

We want you to be completely satisfied with your M POP purchase. Here's everything you need to know about returns and refunds.

Return Policy — Introduction

At M POP, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with your order, we’re here to help with our hassle-free return policy.

01

Returns

7 Calendar Days

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

02

Refunds

Once we receive your item, we will inspect it and notify you that we have received the returned item.

We will notify you of the refund status after inspection.

Refund Approval

If approved, a refund will be initiated to the original payment method. The credit timing depends on the card issuer’s policies.

03

Shipping

You will be responsible for paying your own return-shipping costs.

Shipping Costs

Shipping costs are non-refundable.

04

Refund Policy

M POP offers refunds for products purchased through the Store in accordance with the terms outlined in the Refund Policy.

05

Refund Eligibility

Refunds are offered for products purchased through the Store in accordance with the terms outlined in the Refund Policy.

Original Condition

The product must be returned in its original condition.

Unused Product

The product must be unused at the time of return.

Original Tags

Any original tags must still be attached.

Return Timeline

Returns must be initiated within 24 hours of the date of purchase.

06

Return Requirements

To be eligible for a refund, the product must be returned in its original condition, unused, with any tags still attached.

Important

Returns must be initiated within 24 hours of the date of purchase.

07

Refund Process

To request a refund, contact info@mpop.in with your order number and reason for return.

1

Contact Us

Email us with your order number and reason for return.

2

Inspection

Once the return is received, M POP will inspect the product.

3

Refund

If approved, the refund will be credited to the original payment method within 4 to 5 working days.

08

Shipping Costs

Non-Refundable

Shipping costs are non-refundable, and the customer is responsible for return-shipping costs.

09

Damaged or Defective Items

Contact M POP Immediately

If you receive a damaged or defective item, contact info@mpop.in immediately to arrange a replacement or refund.

Need Help?

Contact Us

If you have questions about returning an item or about the Refund Policy, please contact us.

info@mpop.in